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Advocacy & Advocacy Questions It's Gone To The Dogs The Tails of Crew

🐾 Rideshare Refusal: A Service Dog Team’s Ordeal

The case concerns a VFH operator who refused service to a passenger with a guide dog in cold weather, leading to a formal complaint and subsequent investigation. The operator contested a fine, resulting in lengthy legal proceedings. The passenger hopes for a decision by May 2026, which could set a legal precedent.

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It's Gone To The Dogs The Tails of Crew

Woof woof, hey fur-friends and humans! It’s Crew here, your favorite fluffy yellow guide dog!

The dog narrator expresses a strong dislike for wearing boots, preferring the sensation of ground under their paws. Despite the cold weather, they appreciate relaxing at home with family, though they miss socializing. The dog advises others to understand their humans’ care regarding warmth and comfort, even if it means staying indoors.

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Advocacy & Advocacy Questions It's Gone To The Dogs The Tails of Crew

Service Dog Ride Refusal: A Frustrating Reality

Many people are aware of the high rate of ride refusals experienced by service dog handlers using ride-sharing services like Uber and Lyft. I recently experienced this firsthand, and I want to share my story to illustrate the impact these refusals have. This incident occurred on January 31, 2025, in Edmonton, Alberta, where the temperature […]