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Advocacy & Advocacy Questions It's Gone To The Dogs The Tails of Crew

🐾 Rideshare Refusal: A Service Dog Team’s Ordeal

The case concerns a VFH operator who refused service to a passenger with a guide dog in cold weather, leading to a formal complaint and subsequent investigation. The operator contested a fine, resulting in lengthy legal proceedings. The passenger hopes for a decision by May 2026, which could set a legal precedent.

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Advocacy & Advocacy Questions It's Gone To The Dogs

Letter to Danielle Smith Premier of Alberta

Douglas Rudolph urges Premier Danielle Smith to take immediate action against ongoing discrimination towards service and guide dog handlers in Alberta. Despite existing legislation, enforcement is lacking, complaint processes are ineffective, and discrimination is often dismissed. He calls for training for law enforcement, improved complaint handling, and stricter penalties to protect rights.

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Advocacy & Advocacy Questions It's Gone To The Dogs

The Illusion of Progress: Access Refusals Persist

The author reflects on the increased access issues faced with service dogs over recent years, particularly in rideshare and taxi services, where refusals are common. Despite some understanding from businesses, legal protections are inadequately enforced, leading to emotional distress and a call for accountability and real change from the government to uphold rights.

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Advocacy & Advocacy Questions It's Gone To The Dogs

An Open Letter To The Government Of Alberta MLAs

Subject: Urgent Action Needed: Addressing Discrimination Against Guide and Service Dog Users in Alberta Dear Members of the Legislative Assembly of Alberta, I am writing on behalf of guide dog, service dog, and service dog in training handlers in Alberta to address a critical issue of systemic discrimination that significantly impacts our community. We are […]

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It's Gone To The Dogs

From Cane to Guide Dog 2.0: Lessons Learned About Myself

The author shares insights gained from their journey as a cane user and guide dog handler, highlighting five key lessons: the importance of moderating reliance on residual vision, trusting the guide dog’s trained instincts, effective nonverbal communication, practicing patience, and embracing adaptability. These experiences have profoundly enriched their life despite challenges.

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It's Gone To The Dogs The Tails of Crew

Woof woof, hey fur-friends and humans! It’s Crew here, your favorite fluffy yellow guide dog!

The dog narrator expresses a strong dislike for wearing boots, preferring the sensation of ground under their paws. Despite the cold weather, they appreciate relaxing at home with family, though they miss socializing. The dog advises others to understand their humans’ care regarding warmth and comfort, even if it means staying indoors.

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Advocacy & Advocacy Questions It's Gone To The Dogs

The Hidden Burden of Guide Dog Users: Anxiety

The author highlights the anxiety experienced by guide and service dog users regarding transportation, particularly with rideshare services that often refuse access to dogs. Despite existing laws aimed at protecting these individuals, enforcement is inadequate, leaving them feeling marginalized and burdened. This systemic issue calls for urgent change and better support.

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Advocacy & Advocacy Questions It's Gone To The Dogs The Tails of Crew

Service Dog Ride Refusal: A Frustrating Reality

Many people are aware of the high rate of ride refusals experienced by service dog handlers using ride-sharing services like Uber and Lyft. I recently experienced this firsthand, and I want to share my story to illustrate the impact these refusals have. This incident occurred on January 31, 2025, in Edmonton, Alberta, where the temperature […]

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It's Gone To The Dogs

Why I Chose a Guide Dog: My Journey from Cane to Canine

For those who are visually impaired, the question of mobility tools is a deeply personal one. Choosing between a white cane and a guide dog is a significant decision, and one I didn’t take lightly. I’ve been asked why I ultimately chose to train and work with a guide dog, and I wanted to share […]

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It's Gone To The Dogs

Where Is Your Dog

“Where’s Your Dog?” & Other Questions I’m Tired of Answering You know that question. The one that seems to tumble out of people’s mouths whenever they see a blind person: “Where’s your dog?” It’s a question that often comes with an undercurrent of surprise, even pity. People seem to assume that every blind person must […]